What is a URL Shortener and Why Should You Use It?

Learn what URL shorteners are, how they work, and why they're essential for modern digital marketing

MNTZ Team
December 13, 2024
12 min read

If you've ever been online, you've probably already clicked on shortened URLs without even realizing it. Those tiny links such as bit.ly/xyz123 or tinyurl.com/abc456 can be found anywhere - on social media, in emails, and even on business cards. But what are URL shorteners, exactly, and why are they being used by so many people?

We'll break it down in plain language and demonstrate to you why URL shorteners could be just what your business or personal brand requires.

What is a URL Shortener? (The Simple Explanation)

A URL shortener is essentially a program that converts a long, complex web address into a much shorter, neater one. It's like providing directions to your home - rather than having to say "go along the long curvy road past the old oak tree, turn left at the third mailbox, then right at the blue house," you simply say "take the shortcut through the park."

Here's an actual example:

Long URL: https://www.amazon.com/dp/B08N5WRWNW?tag=example123&linkCode=ogi&th=1&psc=1&ref=ppx_yo_dt_b_asin_title

Short URL: yoursite.co/laptop-deal

Both links redirect you to the same location, but one is a whole lot more convenient to deal with.

How Do URL Shorteners Actually Work?

The mechanism is actually quite simple. When you enter a long URL into a shortener:

  1. The tool creates a redirect: It makes a short link that leads to your original long URL
  2. Saves the link: The service stores that your shortened link should lead to the original page
  3. Counts the clicks: Whenever someone clicks the shortened link, it counts the click and then takes them to the destination
  4. Delivers the analytics: You receive information on who clicked, when, and from where

It's like having a good assistant who takes messages for you and knows who called.

Why Are Long URLs Such a Problem?

They Look Messy and Unprofessional

Imagine trying to put this link on your business card:

https://docs.google.com/forms/d/e/1FAIpQLSe4xYz8kQw9R7vJ3mN2pL1sK0dF6gH8iA9bC5eE3fG1hI2jK4lM6nO/viewform

It would take up the entire card! Long URLs with random numbers and symbols look spammy and can make people hesitant to click.

They Break Easily

Long URLs are delicate. When you copy and paste them, particularly in text messages or emails, they tend to break up over lines or get truncated. That would mean your carefully constructed link would not function when individuals attempt to use it.

They're Impossible to Remember

Attempt to memorize that Amazon URL from before. Luck! If someone hears your URL on a podcast or on a video, they're never going to be able to recall something that long and messy.

They Take Up Valuable Space

On sites such as Twitter where every character is important, a lengthy URL can occupy half your message. That leaves little space for the interesting content that actually encourages people to click.

The Benefits of Using URL Shorteners

Professional Appearance

Short, clean links are professional and credible. Rather than a mess of random characters, you can have something like `yourcompany.co/spring-sale` that really informs people what they're clicking on.

Improved User Experience

Short links are simpler to:

  • Type out on mobile devices
  • Share in conversations
  • Include in print pieces
  • Remember and return to later

In-Depth Analytics

This is where URL shortenings truly come into their own. Most tools provide you with extensive information about your links:

  • The number of clicks you're receiving
  • When clicks are happening (time, day of the week)
  • Where clicks are originating (which sites, social media, countries)
  • What devices users are on (mobile, desktop, tablet)

This data is extremely useful in getting to know your audience and refining your marketing.

Simple Link Management

Using a URL shortener, you can:

  • Redirect where a link goes without altering the short URL
  • Track your links by campaigns or categories
  • Create expiration dates for time-sensitive offers
  • Produce multiple versions for A/B testing

Brand Recognition

When you make use of a custom domain for your short links (such as yourcompany.co/deal and not bit.ly/xyz123), each link is a mini advertisement for your brand. Folks begin to recognize your links and trust them more.

URL Shortener Success in the Real World

Social Media Marketing

Sarah owns a small bakery and posts pictures of her daily offerings on Instagram. Rather than telling people to "search for our site and look for the online order page," she uses short URLs such as `sarahsbakery.co/order-today`. Her online orders were up 40% after making this easy adjustment.

Email Campaigns

A personal trainer was emailing weekly newsletters with links to exercise videos, but the lengthy YouTube URLs were untidy and not professional. Having switched to branded short links such as `fitcoach.co/workout1`, his email click-through rate increased by 25%.

Business Cards

Rather than fitting a lengthy URL on business cards, a real estate agent employs `homes.johnsmith.co` to send individuals to her latest listings. It's easy to remember, professional, and so much simpler for prospective clients to type in later.

Event Promotion

An event planner employs various short links for each marketing platform:

  • `musicfest.co/facebook` for Facebook promotions
  • `musicfest.co/email` for email marketing
  • `musicfest.co/radio` for radio advertising

This allows her to monitor which marketing streams work best at selling tickets.

Various Types of URL Shorteners

Free Generic Services

Examples: bit.ly, tinyurl.com, t.co (Twitter's shortener)

Pros:

  • Easy to use and free
  • No technical configuration needed
  • Simple analytics provided

Cons:

  • No opportunity to brand
  • Limited options for customization
  • Relying on the service remaining online

Branded/Custom Shorteners

Examples: yourcompany.co, deals.yourname.com

Pros:

  • Reinforces your brand every time
  • Appears more professional and trusted
  • You own the domain

Cons:

  • Takes some technical configuration
  • Typically charges for the domain
  • It's up to you to keep it going

Enterprise Solutions

Examples: Bitly Enterprise, Rebrandly Business

Pros:

  • More advanced analytics and reporting
  • Collaboration features for teams
  • API access for automating
  • White-label solutions

Cons:

  • Pricier
  • Might be overkill for small companies
  • More technical expertise needed

When Should You Use URL Shorteners?

Social Media Posts

Nearly always. Short links provide space for more content and are much neater. They're particularly important on character-constrained sites like Twitter.

Email Marketing

Short, clean links enhance the look of your emails and tend to produce higher click-through rates. They also simplify tracking which links are clicked the most.

Print Materials

Business cards, flyers, brochures, and magazine advertising all make use of short, easy-to-remember URLs that individuals can actually type and not get wrong.

Analytics and Tracking

Whenever you need to know how individuals are discovering and engaging with your content, URL shorteners give you insights that are unavailable with normal links.

A/B Testing

When you need to try out various landing pages or promotions, short URLs allow you to have several versions and measure them individually.

Affiliate Marketing

Short URLs appear less "spammy" than clear affiliate URLs, which can increase click-through rates. They also offer more precise tracking to help you know which promotions are most effective.

When You Shouldn't Use URL Shorteners

Internal Website Links

Avoid using shortened URLs for internal links on your own site. This places redundant redirects and can misleadingly inform search engines about your site hierarchy.

SEO-Critical Pages

For your most critical pages that you wish to rank highly in search engines, direct links are generally preferable to redirects.

Long-Term Archival Content

If you're producing content that must survive for decades, direct links may be a better bet than relying on a third-party shortening service.

When Transparency is Important

There are some occasions when individuals need to know precisely where they're headed before they click. On those occasions, displaying the full URL could be better.

Typical Fears and Misconceptions

"Short Links Look Spammy"

This was once true, no longer. Everyone is now very comfortable with shortened URLs from big services such as Twitter and Instagram. The trick is in using reliable services and, where available, branded domains.

"They'll Hurt My SEO"

Current search engines are well-suited to dealing with redirects. Provided you're employing proper 301 redirects (which the majority of reputable shorteners do), there is little effect on SEO.

"What if the Service Shuts Down?"

This is a legit complaint with free services. That's why a lot of companies spend money on their own custom domains for short links - it provides them with control and cuts down on reliance on third parties.

"They're Too Complicated to Set Up"

Shortening URLs is actually quite straightforward. Most services allow you to set up short links in seconds with no technical expertise required. Even installing custom domains is now relatively easy with latest tools.

Getting Started with URL Shorteners

Step 1: Determine Your Needs

Ask yourself:

  • How many links will you be shortening?
  • Do you need advanced analytics?
  • Is branding a concern for your business?
  • What's your budget?

Step 2: Choose a Service

Beginners can begin with a free service such as Bitly to familiarize yourself with the idea. If you are satisfied with the outcome, you can then switch to a branded version later.

Step 3: Build Your First Short Links

Begin with your most valuable links:

  • Your website's homepage
  • Contact/about pages
  • Active promotions
  • Social media accounts

Step 4: Test Everything

Test important short links on various devices and browsers before using them for significant campaigns to ensure they are functioning as desired.

Step 5: Track Performance

Monitor your analytics frequently to identify which links are doing great and could be optimized.

Best Practices for Shortening URLs

Make Descriptive Short URLs

Rather than random letters, attempt to make your short URLs at least somewhat descriptive:

  • Good: `yoursite.co/newsletter-signup`
  • Less good: `yoursite.co/a7x9k2`

Track Your Links

Keep a spreadsheet or use your shortener's organizational features to track what each link is pointing to and where you're placing it.

Fix Broken Links

Periodically verify that your short links are still functional and linked to the correct destinations. Malfunctioning links annoy users and damage your reputation.

Be Consistent

If you decide on a branded domain, apply it consistently throughout all your promotional materials. This creates familiarity and credibility over time.

Don't Overdo It

You don't need to shorten every link. Use them sparingly where they bring genuine value.

The Future of URL Shortening

URL shorteners are advancing beyond simply shortening links. New capabilities include:

Clever Redirects

Certain services can display alternate content depending on the user's device, location, or hour of day.

QR Code Support

Most shorteners now provide automatic QR codes for your links, bridging the gap between digital and physical worlds.

Advanced Metrics

More recent tools offer insights into what users do after clicking your links, rather than just the click.

Integration with Marketing Tools

URL shorteners are also integrating more with email programs, social media management software, and customer relationship systems.

Making the Decision

So, do you use a URL shortener? For most individuals and companies, the answer is yes - at least for some applications. Cleaner links, improved tracking, and enhanced user experience benefits typically outweigh any negatives.

Begin small with a no-cost service to try the waters first. If you discover that shortened URLs enhance your clickthrough rates and give you useful information, you always have the option to upgrade to an advanced solution later.

The secret is to think about URL shorteners as more than just a means of making links shorter, but as a means of improved communication and improved marketing. Used in the right way, they can assist you in creating a more professional web presence and in understanding your audience more effectively.

Whether you're posting links on social media, sending email newsletters, or printing URLs on business cards, there's likely a way that URL shortening can save you time and make your marketing more successful.

The real question isn't whether or not you should use a URL shortener - it's which one will be best for your particular needs and objectives.

Ready to begin shortening your URLs and enhancing link performance? Go to mntz.xyz to discover easy-to-use URL shortening services that simplify link management and maximize its effectiveness.

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